Data protection policy

PRIVACY AND PERSONAL DATA PROTECTION POLICY

This privacy policy (“Privacy Policy”) is intended to inform you about how the personal information you provide to HÔTEL HEOD, on the Site, at our hotel, or by any other means, is processed.

HÔTEL HEOD recognizes the importance of ensuring the protection and security of your privacy and personal information and has established this Privacy Policy in compliance with the strictest criteria for personal data protection, as well as any applicable regulations.

The Privacy Policy applies to all users of the Site and/or clients of HÔTEL HEOD. We invite you to read its content carefully. If you disagree with the terms of this Privacy Policy, please do not provide any personal information about yourself and cease using the Site. By continuing such communication, you acknowledge that you have been informed of the existence of this Privacy Policy and accept it.

This Privacy Policy may be modified by HÔTEL HEOD at any time and without notice, particularly due to regulatory changes. The new Privacy Policy will apply from the date it is posted on the Site. By providing personal information after these changes have been made, you accept the new Privacy Policy.

INFORMATION COLLECTED BY HÔTEL HEOD

The information about you that may be collected and processed by HÔTEL HEOD includes:

In the context of subscribing to the Site’s newsletter or if you fill out our form at our hotel, your identification and contact information, such as your name, first name, gender, date of birth, address, email address, phone number, or other useful contact details,
In the context of a reservation on the Site, your identification and contact information as detailed above and information related to the credit card used, such as the cardholder’s name, card number, expiration date, and security code;
If you contact HÔTEL HEOD, a record of this correspondence may be kept,
Information related to your visits to our hotels and/or the Site and the use of our services,
In the context of a stay at one of our hotels, images captured by the video surveillance system installed in common areas for security purposes.

USE OF INFORMATION

HÔTEL HEOD uses the personal information you provide to:

Communicate the information, products, and/or services you request or that may interest you, provided you have consented to be contacted for this purpose,
Send you information about events organized by HÔTEL HEOD, its affiliated companies, and any partners of HÔTEL HEOD, provided you have agreed to receive such information,
Inform you of any changes made to the Site,
Fulfill any booking you make on the Site,
Ensure the best possible experience during your stay at our hotels and the proper execution of all services ordered.

HÔTEL HEOD does not sell, rent, or disclose your personal information to third parties other than companies within its group, its service providers within the European Union, or an administrative or judicial authority that has issued an injunction. HÔTEL HEOD has entered into agreements with carefully selected third parties for online payment processing, site hosting, and maintenance, under which they are committed to ensuring the protection and security of any personal data that may be communicated to them.

HÔTEL HEOD retains your information only for the duration strictly necessary to achieve the purposes identified in this Privacy Policy.

SECURITY

By providing your personal data, you agree to its collection, transfer, and storage for the purposes mentioned in this Privacy Policy. HÔTEL HEOD employs all appropriate security measures to ensure the protection of your information in accordance with this Privacy Policy and any applicable regulations.

However, despite these precautions, no data transmission over the Internet is entirely secure. Therefore, any communication of your data is at your own risk, and HÔTEL HEOD cannot be held responsible in the event of third-party intrusion to whom your information was not intended.

COOKIES

A cookie is a data file placed on your computer or any other device when used to visit the Site. HÔTEL HEOD uses cookies to enable you to share content on social networks, offer you advertising that matches your preferences, and understand which pages of the Site are visited and how frequently, in order to make it more user-friendly and offer you tailored and personalized services during your next visit to the Site.

To disable cookies, we invite you to click on the “help” tab of your browser or read the information that comes with your browser software.

Here’s how you can disable cookies:

For Mozilla Firefox users:

Choose the “Tools” menu, then “Options”,
Click on the “Privacy” icon,
Locate the “Cookie” menu and select the options that suit you.

For Microsoft Internet Explorer users:

Choose the “Tools” menu, then “Internet Options”,
Click on the “Privacy” tab,
Select the desired level using the slider.

For Google Chrome users:

Click on the wrench icon in the browser toolbar,
Select “Settings”,
Click on “Show advanced settings”,
In the “Privacy” section, click on the “Content settings” button,
In the “Cookies” section, select the options that suit you.

VIDEO SURVEILLANCE

For the safety of persons and property, HÔTEL HEOD has installed a video surveillance system in certain common areas of the hotels.

The video surveillance systems installed in our hotel have been authorized by the Police Prefecture.

RIGHTS

This Privacy Policy and the processing of your personal data by HÔTEL HEOD are governed by all applicable regulations, particularly Directive 95/46/EC and Law No. 78-17 of January 6, 1978, known as the “Data Protection Act”.

In accordance with these provisions, you have the right to access, modify, and delete data concerning you, which you can exercise by sending a postal mail to HÔTEL HEOD, 3 allée Paul Vatine, 22680 BINIC-ÉTABLES-SUR-MER or an email to: contact@hotelheod.fr

CNIL DECLARATION

The processing of personal data related to the management of customer and prospect files has been declared by HÔTEL HEOD to the CNIL, in accordance with simplified standard No. 48.

Updated : 30/07/2024